Privacy Policy

Data Controller Information

malvorestin.top Ltd ("we", "our", or "us") is the data controller responsible for your personal information. We are a company registered in England and Wales with registration number 85214796, and our registered office is located at 131 Kings Road, Bristol, BS1J 3SD, United Kingdom.

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us through our contact forms, such as your name, email address, phone number, company details, and any messages you send to us. We also collect technical information automatically when you visit our website, including your IP address, browser type, operating system, referring website, pages visited, and the time and date of your visit.

How We Use Your Information

We use your personal data for several purposes based on different legal grounds. How we use your information depends on the services you use and your relationship with us. We process your contact information to respond to your enquiries, provide customer support, and deliver the services you request. We use technical data to improve our website functionality, ensure security, and analyse website performance. With your consent, we may use your information for marketing communications to keep you informed about our services and industry insights.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and UK data protection laws, we process your personal data based on the following legal grounds:

• Consent: Where you have given us clear consent to process your personal data for specific purposes, such as marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
• Legitimate Interest: Where we have a legitimate business interest, such as improving our services, ensuring website security, or conducting business analytics.
• Legal Obligation: Where we need to process your data to comply with legal requirements.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, such as hosting providers, email service providers, and analytics services. These providers are contractually bound to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer or merger.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact enquiry data is typically retained for three years to maintain our business records and provide ongoing support. Website analytics data is retained for 26 months in accordance with Google Analytics default settings. Marketing consent and preferences are retained until you withdraw your consent. We regularly review our data retention practices to ensure compliance with legal requirements and business needs.

Your Rights

Under GDPR and UK data protection laws, you have several rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can ask us to limit how we process your data.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following details:

Email: [email protected]
Phone: +44 1173036953
Address: malvorestin.top Ltd, 131 Kings Road, Bristol, BS1J 3SD, United Kingdom

Complaints

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact the ICO through their website at ico.org.uk or by calling their helpline on 0303 123 1113.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by email (if we have your email address) or by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.